Internal training and development programs are powerful tools for aligning, energizing, and driving high performance within your organization. Many great companies have internal “university” programs, such as Apple University, Walmart’s Live Better U and Walt Disney Company’s Disney Institute. When executed effectively, these programs can foster collaboration, promote learning, and ensure teams consistently deliver on key objectives. The very best programs go beyond these outcomes to help build positive, inclusive culture for the organization.
An internal university program can be a particularly impactful strategy. However, to optimize its effectiveness, it must be carefully designed, delivered, and continually evaluated. These programs are an exceptional opportunity for collaboration and can set the tone for the culture of the company. Gathering and acting on feedback is essential to ensure the program aligns with organizational needs and delivers tangible results.
How do you measure the success of your internal university program? Is it simply the number of hours taught or the number of promoted participants? Feedback from participants provides invaluable insights into the program's effectiveness. Ongoing assessment of progress and outcomes is crucial for identifying areas for improvement and ensuring the program remains aligned with your organization's goals.
Establishing a formal process for gathering anonymous feedback is essential to encourage honest and open communication. By understanding what resonates, what doesn't, and how the program can be improved, you can make data-driven decisions to enhance its impact.
Interested in launching an internal university program or refreshing your current approach? Partner with us to create an exceptional internal university program that drives performance and leaves a lasting legacy of impact.